At 1000bet, we believe that betting and casino play should always be a source of entertainment — never a source of financial stress or personal harm. This page sets out the practical tools, policies, and support pathways available to every player in Bangladesh who wants to keep their gambling activity safe, informed, and in control. We are committed to providing a platform where fun and responsibility go hand in hand.
1000bet's responsible gaming framework is built around six core pillars. Together they ensure that every player in Bangladesh has the knowledge and tools to stay in control.
All players must be 18 years or older to register and play on 1000bet. We verify age during the KYC process using government-issued identification such as the Bangladesh National Identity Card (NID).
Set a daily, weekly, or monthly deposit cap in BDT to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered — increases require a cooling-off period.
Define a maximum session duration. Once your limit is reached, the platform will prompt you to take a break. Keeping sessions short reduces the risk of impulsive decisions driven by extended play.
Take a short voluntary break from the platform for 24 hours, 48 hours, one week, or one month. During a time-out your account is suspended for deposits and gameplay while your balance remains safe.
Request a longer-term exclusion of six months, one year, or five years. Self-exclusion is the strongest tool available and cannot be reversed before the selected period ends, giving you firm protection.
Our player welfare team is available via email at [email protected] to assist with any responsible gaming request — from setting limits to processing self-exclusion. We respond within one business day.
1000bet was built to bring the excitement of cricket betting, live casino, and casual gaming to players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We are proud of the entertainment experience we provide, but we are equally proud of our commitment to ensuring that experience never crosses the line into harm.
Responsible gaming is not a regulatory checkbox at 1000bet — it is a core operating principle. We invest in player education, practical account controls, and a trained support team because we believe that a sustainable, trustworthy platform must actively support the wellbeing of the people who use it. A player who feels safe is a player who can genuinely enjoy what 1000bet has to offer.
The framework described on this page applies to every registered 1000bet account. Tools such as deposit limits, session limits, time-outs, and self-exclusion are available to all players at no cost and with no penalty. We encourage every player to engage with these tools proactively — not just when problems arise, but as a routine part of managing their gaming activity.
This page is reviewed and updated regularly. If you believe any information here is out of date, or if you have a responsible gaming request that is not addressed in this document, please contact our team at [email protected].
1000bet strictly enforces an 18+ age requirement across all betting, casino, and gaming products. This is an absolute rule — there are no exceptions and no grace periods. Players who are discovered to be under 18 at any point during their account lifecycle will have their account permanently closed and any remaining balance forfeited.
Research consistently shows that individuals whose brains are still developing — generally those under the age of 18 — are significantly more vulnerable to the addictive patterns that can accompany gambling. Bangladesh law also recognises the importance of protecting minors from harmful activities. For both ethical and legal reasons, 1000bet will not facilitate gambling activity by anyone under the age of 18.
At the point of registration, all players are required to confirm that they are 18 years of age or older. This declaration alone is not sufficient — 1000bet conducts KYC (Know Your Customer) verification on all accounts before processing withdrawals and may request verification at any point during the account relationship. Accepted documents for age verification include:
If a player is unable to provide satisfactory age verification documentation within the timeframe requested by 1000bet, the account will be suspended until the verification is completed. No withdrawals will be processed for an unverified account.
If you share a device with children or younger family members, 1000bet strongly recommends that you keep your account credentials private and log out of your account after each session. Do not save your password in a shared browser. Consider using parental control software on shared devices to prevent unauthorised access to gambling platforms.
Problem gambling can affect anyone, regardless of their income level, education, or experience with betting. It rarely develops overnight — in most cases it builds gradually, which is why it can be difficult to recognise in yourself. Being aware of the warning signs is one of the most important steps you can take to protect your own wellbeing.
The following signs may indicate that gambling is becoming a problem rather than a form of entertainment. This list is not exhaustive, and experiencing one or more of these signs does not mean you are addicted — but it does mean you should pause and honestly evaluate your relationship with gambling.
1000bet provides a suite of account-level tools designed to give players direct, immediate control over their gambling activity. These tools are available to every registered account holder and can be activated by contacting [email protected]. There is no cost, no waiting period for activation, and no negative consequence for using them.
Send an email to [email protected] with the subject line "Responsible Gaming Request" from your registered email address.
State clearly which tool you want to activate — deposit limit, session limit, time-out, or self-exclusion — and the relevant amount or duration.
Our support team will confirm your identity using the details on file for your account before applying any changes.
Once confirmed, the requested control is applied to your account immediately. You will receive a written confirmation email to your registered address.
Cap the total amount you can deposit over a daily, weekly, or monthly rolling window. Denominated in BDT.
Set a maximum single-session duration. The platform will notify you when the limit is reached and prompt you to log out.
A short-term voluntary account suspension of 24 hours to one month. Ideal for taking a planned break.
A longer-term exclusion of six months up to five years. Irrevocable for the chosen period — the strongest available control.
Self-exclusion is the most powerful responsible gaming tool available at 1000bet. When you self-exclude, your account is fully suspended for the duration you select. You will not be able to log in, deposit, place bets, or access any casino games during the exclusion period. Your account balance at the time of exclusion will be held securely and can be withdrawn once the exclusion period has ended.
Self-exclusion at 1000bet is irrevocable for the selected period. Once activated, you cannot request early reinstatement of your account under any circumstances. This is intentional — the enforced nature of the exclusion is what gives it its protective power. When the exclusion period ends, your account will not be automatically reactivated; you will need to contact support to confirm your wish to return to the platform, at which point a responsible gaming review will be conducted.
Managing how much money you put into your 1000bet account is the most direct way to ensure that your gambling stays within a budget you can afford. Deposit limits allow you to define a hard ceiling on how much you can deposit over a given time window, expressed in Bangladeshi Taka (BDT).
Once a deposit limit is active on your account, any deposit attempt that would take your total over the limit within the relevant window will be automatically declined. The minimum deposit limit you can set is ৳500. There is no maximum — any amount you are comfortable with is valid as your ceiling.
If you wish to lower your deposit limit, the change takes effect immediately. If you wish to increase your deposit limit, a mandatory 48-hour cooling-off period applies before the higher limit becomes active. This asymmetric policy is deliberate — it ensures that decisions made in the heat of a gambling session cannot bypass the protection you set for yourself when thinking clearly.
In addition to deposit limits, 1000bet can apply loss limits (a cap on how much you can lose in a session or period) and reality check notifications (periodic on-screen reminders of how long you have been playing and how much you have deposited). Contact [email protected] to request either of these tools.
A time-out is a short-term voluntary account suspension that gives you a defined break from the 1000bet platform without the permanent commitment of a full self-exclusion. It is the right tool when you want to step back, reassess, and return to play with a fresh perspective — without necessarily stopping permanently.
Unlike self-exclusion, a time-out expires automatically at the end of the chosen period. When the time-out ends, your account returns to normal active status. We recommend using the time-out period to reflect on your gambling patterns and to set or review your deposit and session limits before resuming play.
If you believe that gambling is negatively affecting your life — or the life of someone close to you — please reach out for help. Problem gambling is a recognised health condition, and effective support is available. Asking for help is not a sign of weakness; it is the first and most important step toward recovery.
Our player welfare team can be reached at [email protected] with the subject line "Responsible Gaming Request". We are available during Bangladesh Standard Time (BST, UTC+6) business hours and aim to respond to all welfare-related queries within one business day. We treat all such communications with complete confidentiality.
Our support team can help you with:
1000bet encourages players who are experiencing difficulties with gambling to seek support from qualified counselling professionals. While 1000bet does not endorse any specific external organisation, we acknowledge that international support networks — including those offering anonymous helplines and online chat counselling — can provide meaningful assistance to players in Bangladesh. A general internet search for "gambling counselling Bangladesh" or "problem gambling helpline" will surface current resources available in your region.
If you are worried about a family member or friend's gambling behaviour, there are steps you can take. Avoid enabling the behaviour by lending money. Encourage open, non-confrontational conversation about the issue. If the person in question holds a 1000bet account, they can be supported in activating their own responsible gaming tools — but 1000bet cannot apply account restrictions on behalf of a third party without the account holder's direct consent, for privacy and security reasons.
1000bet is committed to being a platform that players across Bangladesh can trust — not just for the quality of its cricket betting markets or live casino games, but for the seriousness with which it takes player welfare. We ask every player to gamble responsibly, to use the tools available to them, and to seek help the moment they feel that gambling is no longer purely a form of entertainment. For players aged 18 and above only.
Now that you are familiar with the tools and policies in place to keep your 1000bet experience safe, explore the platform's full range of games and services — always within the limits you set for yourself.